Further Information
Standard Returns Procedure
If you are not completely satisfied with any of our products then simply return them to us within 14 days for a full refund of the product price or exchange. (Refunds do not include postage costs.) Simply send the item(s) back in their original condition and packaging (including all the attached tags) to the address stated below.
If goods purchased are returned to be replaced for a bigger/smaller size when incorrect sizes have been ordered, this would be subject to a nominal handling and carriage charge payable over the phone with any credit/debit card.
Please Note: Unfortunately we are unable to accept return of Double Two formal shirts once opened these will then be deemed 'unfit for sale'.
Please inform us immediately (24 hours) if any goods have been damaged in transit. After this time we cannot accept any responsibility for damage.
We would advise you to always obtain proof of posting (recorded delivery) when returning goods and an email informing us of the return would also be helpful.
Returns should be posted to
Returns Dept
Oxford House Menswear LTD
43-47 Oxford Street
Pontycymmer
Bridgend
CF32 8DD
Delivery: UK Mainland, Northern Ireland, Channel Islands and Isle of Man
The following charges apply to all UK mainland orders.
Orders less that £49.99: £4.50
Orders between £49.99 and £99.99: £6.95
Orders greater than £99.99: FREE CARRIAGE
For orders to Republic of Ireland please contact us during office hours for the most competitive delivery price.
Please Note: All parcels are now sent Recorded Delivery a tracking reference number will be sent when your parcel is dispatched. In the event that you are not at home to sign for a parcel, a card will be left for you to either arrange another date for delivery or for collection (where possible).
For deliveries to non UK and Republic of Ireland addresses, please get in touch and we will search for the most competitive carriage rate at the time of ordering.
Next Day Delivery: UK Mainland Only
For Next Day Delivery please contact us on (01656) 870211 to arrange where possible.
Payments
Oxford House Menswear accepts payment via ....
